Standard Mainland UK Delivery
Our standard UK delivery charge is £3.60 per order by Royal Mail First Class Post and we aim to dispatch orders within 1-2 working days.
Standard delivery charges include VAT at the current rate & apply to mainland UK delivery only.
Delivery to mainland UK addresses can take up to 14 working days, from the date of placing your order.
Deliveries for the majority of our orders happen Monday to Friday 9-5pm. Please state an address when someone is most likely to be in.
If any item you order using this service is out of stock we will contact you immediately and offer you a full refund, an alternative choice if there is one available or an estimate of when this item will be available.
International Delivery
For international delivery to European destinations our standard fee is €9.00. We reserve the right to apply a surcharge for International Orders where an item is particularly large or heavy at a cost equal to that of our international carrier.
If an additional charge is payable, you will be notified of this prior to shipping. You will have the opportunity to cancel your order for a full refund or change your order so that you do not incur this additional charge.
We are not responsible for any charges levied to our international buyers via customs ports, airport, or couriers. Any charges that are made for vat, tax etc are your responsibility.
International Delivery to European destinations is by Royal Mail International Air Parcel Post and typically takes 4-5 working days for goods arrive but, can take up to 14 working days from the date that your order is dispatched.
We rely on the local postal system of each Country for the delivery of goods to our customers and are not able to track the deliveries once parcels have left the UK.
Returns
We hope you will be pleased with your purchase. Should you wish to return anything bought from us, we will be happy to refund or exchange a product provided it is unopened & in fully resaleable condition. Returns should be made within a reasonable time (usually 28 days) and in original, undamaged packaging. If we find that the product has not been returned to us in fully resaleable condition, we reserve the right to refuse a refund on the item.
Please note: We will refund the price of the item to the purchaser or exchange the product once it is received by us. A refund of the delivery charge will be given in the instance of incorrect, damaged or faulty goods. |
